F A Q ' S

 

Answers to questions you may justifiably have.

 

Please do not hesitate to reach out and ask anything else!

Frequently Asked Questions

1. what if i don't want my images on social media?

This is completely understandable and all clients will receive a form prior, to consent whether they would like their images on the internet or not.

2. What happens if we lose our pictures?

This is more common than you think, all your images will be stored digitally as backups for up to 18 months from your shoot date, after which they will be deleted. Any loss/damage of physical prints will have to be reprinted at an additional cost.

3. What is your cancellation or rescheduling policy?

Cancellations / rescheduling should be made a minimum of 14 days prior to the shoot date. Unless for any last minute unforeseen circumstances.

4. Do you offer digital files, prints, or albums?

All images received are delivered via a personal online digital gallery. Premium prints and albums are offered at an additional tailored cost.

Frequently Asked Questions

5. Do you require a deposit?

Yes. A deposit is required to secure your booking. Deposits are generally non-refundable, as your date is reserved exclusively for you. If unforeseen circumstances arise, please contact us as soon as possible, and we'll do our best to arrange an alternative date where possible.

6. Can I request specific poses or shots?

Absolutely, please do not hesitate to throw in any suggestions you have during the shoot, my goal is bringing your vision to life.

7. Can we meet before the session?

Yes! You are more than welcome to arrange a session to meet, discuss and ask any questions that you may have regarding your event.

8. How long till I receive the final photos?

This will vary from client to client, the type of event shot. You will receive an estimate of delivery time after the shoot.